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🏛️ Bank Teller at Union Bank of Nigeria

About Union Bank of Nigeria (UBN)

Union Bank of Nigeria ("UBN") stands as one of Nigeria's most enduring and highly respected financial institutions, boasting a rich history that began with its establishment in 1917. For nearly a century, UBN has maintained an unwavering commitment to fostering growth for individuals, families, and businesses across the nation. The Bank delivers a comprehensive portfolio of banking services tailored for individuals, Small and Medium Enterprises (SMEs), as well as commercial and corporate clients.

The Bank's operational strength is underpinned by a robust geographical network, which includes more than 300 service centres and an extensive network of over 950+ Automated Teller Machines (ATMs) strategically located across Nigeria. This widespread presence ensures UBN remains accessible and dedicated to serving its diverse clientele.

Union Bank of Nigeria is currently seeking a motivated and meticulous professional to join its dedicated team.

Role: Bank Teller

  • Job Title: Bank Teller
  • Location: Lagos

Job Summary

The Bank Teller occupies a crucial front-line position within the Bank, primarily responsible for the accurate and efficient execution of a variety of banking transactions. The Teller serves as the key point of contact for many customers, embodying the Bank's commitment to excellent service and operational integrity.

Core Duties and Responsibilities

The successful candidate will be expected to perform the following critical functions:

  • Processing Transactions: Efficiently process daily cash deposits, withdrawals, cheque encashments, and various other essential teller transactions for the Bank's clients.
  • Customer Service Excellence: Consistently provide an exceptional level of professional service to all customers, addressing inquiries and resolving routine issues while promoting a positive banking experience.
  • Compliance and Verification: Diligently verify customer identification and ensure the accuracy of all processed transactions, strictly adhering to all internal banking procedures and industry-specific regulatory requirements.
  • Cash Management: Effectively handle and manage a designated cash float, meticulously maintaining and balancing the teller cash drawer at the close of each business day.
  • Record Keeping: Accurately document all transactions and maintain detailed records in compliance with the Bank's operational standards.

Essential Qualifications and Requirements

Prospective applicants must meet the following criteria to be considered for this vital role:

  • Attention to Detail and Numerical Accuracy: A demonstrated high degree of meticulousness and precision in handling numerical data and transactions is absolutely essential.
  • Interpersonal and Communication Skills: Possessing excellent verbal and written communication skills, along with strong interpersonal abilities, to interact effectively and courteously with a diverse customer base and colleagues.
  • Prior Experience (Advantageous): Previous professional experience as a bank teller or substantial experience in a high-volume cash handling role would be considered a significant advantage.
  • Educational Qualification: A minimum of an Ordinary National Diploma (OND), National Certificate in Education (NCE), Higher National Diploma (HND), or Bachelor of Science (B.Sc.) degree in fields such as Accounting, Banking, Finance, or other closely related disciplines from a recognized institution.

Application Process

Interested and suitably qualified candidates are invited to submit their application.

  • How to Apply: Candidates should send their comprehensive Curriculum Vitae (CV) via email to: talents@unionbankng.com
  • Subject Line: Applicants must use the Job Title ("Bank Teller") as the precise subject of the email to ensure proper processing of their application.

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