Skip to main content

GENESYS VOICE ENGINEER

Location: Not Specified,  China


View Larger Map

Employment Type: Contractor

Salary: per year

Posted: 01.08.2013


Job Description


Responsibilities
To develop detailed technical design, Implementation, L2/L3 technical support for incident management, work with vendors for diagnostic and resolution and provide pre-sales support if required

Skill and experience
Broad ICT technology knowledge
Experience and training in ICT products and services
Experience of service delivery in a global outsource environment
Experience of multi product service delivery environments
Customer facing skills
Financial and commercial awareness
Understand service management process
Minimum 5 years working experience in ICT and Contact Centre
Experience in working with Genesys V6, 7 or 8 technologies related projects
Owning the Genesys certification(s)

Penta Consulting is a global staffing solutions business providing innovative and flexible recruitment strategies for clients and the very best permanent, interim and contract career opportunities for candidates across IT & Telecoms. Ranked 13 in the 2012 Sunday Times Top 100 Companies to Work For awards, Penta holds a Queen's Award for Enterprise among other high profile business and quality awards. Visit our website for more information.

Penta Consulting is acting as an Employment Business in relation to this vacancy.

Apply Now
Labels:

Comments

Post a Comment

Popular posts from this blog

🧪 Laboratory Assistant at Flour Mills of Nigeria Plc: A Career in Quality Assurance

Flour Mills of Nigeria Plc (FMN), a cornerstone of Nigerian life for decades, is dedicated to upholding a global vision: to be the leading food company in Africa. This vision is realized by consistently providing high-quality, affordable products through world-class brands. Iconic names such as Golden Penny Flour , Golden Penny Semovita , Goldenvita , Golden Pasta , and Golden Noodles have cemented FMN's reputation. Notably, the flagship brand, Golden Penny , stands as a preferred choice among bakers, confectioners, and consumers across Nigeria. FMN is committed to operational excellence and continuous quality improvement, which necessitates the recruitment of dedicated professionals. The company is currently seeking a meticulous and committed individual to join its team in the following capacity: Job Title: Laboratory Assistant Location: Apapa, Lagos Purpose of the Role The Laboratory Assistant’s primary function is to provide essential support to the Laboratory...
Post a Comment
View more »

🧑‍🚒 Recruitment at Civil Defence, Correctional, Fire and Immigration Services Board (CDCFIB)

Opportunity for Mid-Management Professionals in the Federal Fire Service About the Civil Defence, Correctional, Fire and Immigration Services Board (CDCFIB) The Civil Defence, Correctional, Fire and Immigration Services Board (CDCFIB) functions as a creative Government Agency mandated to develop a robust, motivated, and disciplined framework for Nigeria's Paramilitary Services. The Board's overarching vision is to ensure the peace, safety, and stability of the Country through effective service delivery. Joining the Federal Fire Service under the purview of CDCFIB offers a career dedicated to public safety and national development within a structured paramilitary environment. The Role: Mid-Management Positions in the Federal Fire Service The Board is actively recruiting suitably qualified candidates from Federal, State, and Local Governments' Ministries, Departments, and Agencies (MDAs) to fill the following crucial Federal Fire Service Mid-Management positions ac...
Post a Comment
View more »

UNILORIN RECRUITMENT 2025

The University of Ilorin is currently welcoming job applications from eligible and qualified applicants for academic and non-academic staff positions. The vacancies are currently advertised, through the official UNILORIN recruitment portal. GENERAL REQUIRMENTS FOR UNILORIN RECRUITMENT 2025 Below are general requirements for Unilorin recruitment 2025:   1.       Applicants applying for Unilorin recruitment 2025 must be computer literate.   2.       Candidates applying for Unilorin recruitment 2025 must possess full-time teaching, research and administrative experience.  3.       Candidates applying for Unilorin recruitment 2025 must have a degree with a minimum of Second Class (Upper Division) in the relevant field.  4.         Applicants applying for Unilorin recruitment 2025 job positions must have NYSC discharge certificate OR ...
Post a Comment
View more »