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Quality Assurance Associate

Location: Westlake, Ohio, United States


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Job Category: Engineering

Salary: per year

Posted: 01.08.2013

Job Description


The Quality Assurance Associate is responsible for evaluating the overall stability, scalability, quality, and intuitiveness of the OnBase product suite. Daily activities include creation and execution of test cases, creating residual collateral, troubleshooting, and educating both internal departments and customers on the usage of the product. The QA Associate will also be responsible for gaining an understanding of the technology and concepts used in the production of our software.


Position Responsibilities:
  • Gain an understanding of the Software Development Life Cycle, including the Software Change Request and Release processes
  • Work under the guidance of a Team Leader and follow the procedures outlined in the Quality Assurance Handbook
  • Develop a functional awareness and competency of assigned OnBase modules
  • Learn how to effectively utilize the internal applications required for everyday use
  • Work closely with QA and Development teams to ensure proper understanding of solutions, designs and implementations, in addition to reviewing, updating, and executing test plans
  • Expand on knowledge of basic troubleshooting skills and tools by shadowing and receiving instruction from a senior QA team member
  • Develop an awareness of customer issues and resolutions involving assigned modules
  • Create appropriate documentation for assigned modules
  • Actively participate in Quality Assurance Events


Required Qualifications:
  • At least a 2 year technical degree or equivalent experience
  • Ability to work independently as well as in teams
  • Ability to effectively use troubleshooting and technical skills
  • High-level of professionalism and personal conduct
  • Strong written and verbal communication skills
  • Strong problem solving skills


Desired Qualifications:
  • Beginning understanding and usage of Structured Query Language (SQL)
  • Basic database knowledge
  • Software testing experience
  • Test plan creation, execution and maintenance
  • Programming experience
  • Above average understanding of operating systems
Hyland Software is an Equal Opportunity Employer.

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